Returns & Exchanges
At Stella & Chewy's, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. If your purchase isn't a perfect fit, our streamlined process ensures a quick resolution so you can get back to styling your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and untampered.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
