Frequently Asked Questions
Everything you need to know about shopping with Stella & Chewy's.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Processing times may vary during peak seasonal sales.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Please note that intimate items and final sale pieces are non-returnable.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and local customs regulations.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.